Support

Frequently asked questions

How do I measure my wall?

Measure the full width and height of the wall in inches or centimetres. When you add a design to your cart, our sizing tool asks for these measurements and builds your wallpaper to fit. If your wall is an unusual shape, measure the widest and tallest points.

What materials do you offer?

We offer several finishes including a peel-and-stick fabric (removable, great for renters) and a traditional paste-the-wall paper. You can compare materials and prices right before adding to cart.

Can I order a sample first?

Yes. We recommend ordering a sample swatch to check the colour and texture in your space before committing to a full wall.

How long does printing and delivery take?

Because every order is made to order, printing takes 2–3 business days and shipping a further 3–5 business days. You'll receive tracking as soon as it ships. See our Shipping & Returns page for details.

What if I ordered the wrong size?

Since each piece is custom-printed to your measurements, we can't accept returns for sizing errors — but reach out and we'll do our best to help. Faulty or misprinted orders are always replaced free of charge.

FAQ